Mr A owns an Audi A4 and had a puncture in one of his tyres. The garage mechanic who previously fitted his Michelin Premacy HP tyres over-tightened the locking wheel nut. Unfortunately Mr A then damaged the locking wheel nut in the process of trying to remove it and was then stuck as he could not fit his spare tyre.
After researching reputable tyre company’s, he went into Marlow Tyres who got him back on the road very quickly. By using a torque wrench set to the correct torque, the wheel nut was tightened to the right settings for that vehicle meaning that the wheel could always be removed manually if necessary.
“ Excellent customer service, very helpful with a clean and warm waiting room with access for the general public to their bathroom. Their workshop was spotless… True professionals – Thank you for all your help and I wish you the best and all the business if the world as you deserve it”